Legal

Terms of Service

Last updated: 5 May 2026

These Terms govern your use of MATTANUTRA, a Thailand-based wellness service. Please read them carefully before using the assessment, formulation brief, product search, or AI support features.

1. Acceptance of these Terms

By accessing or using MATTANUTRA, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.

We may update these Terms from time to time. The updated version applies from the date it is posted unless a later effective date is stated.

If you access the service from outside Thailand, you are responsible for ensuring that your use is lawful where you are located.

2. Wellness information only

MATTANUTRA is a Thailand-based wellness company. Our assessment, AI-generated formulation brief, marketplace search guide, chat support, and other content are provided for general wellness and informational purposes only.

We do not provide medical advice, diagnosis, treatment, prevention, or cure. Nothing on the service creates a doctor-patient, pharmacist-patient, dietitian-client, or other healthcare professional relationship.

You should speak with a qualified healthcare professional before starting, stopping, or changing any supplement, medication, diet, exercise, sleep, or health routine, especially if you are pregnant, nursing, have a medical condition, have abnormal lab results, or use prescription or over-the-counter medication.

3. Emergencies and medical concerns

Do not use MATTANUTRA for urgent or emergency medical issues. If you believe you may have a medical emergency, contact local emergency services or a qualified healthcare professional immediately.

4. Your information and responsibilities

  • You are responsible for providing accurate, current, and complete information.
  • You are responsible for deciding whether to follow any wellness information or purchase any product.
  • You must not use the service for unlawful, unsafe, misleading, abusive, or commercial scraping purposes.
  • You must not submit information about another person unless you have permission to do so.

5. AI outputs and formulation briefs

Our service may use automated systems and AI to generate wellness information. AI outputs can be incomplete, inaccurate, or unsuitable for your circumstances. You should independently review all information and consult a qualified professional before relying on it.

A formulation brief is not a prescription, medical protocol, clinical nutrition plan, or guarantee of any health outcome.

6. Supplements, products, and third-party marketplaces

Product recommendations and marketplace links are search and convenience tools. We do not manufacture, sell, dispense, or control third-party products, prices, availability, shipping, labeling, quality, safety, or legality.

Always read product labels, allergen warnings, ingredient lists, directions, and contraindications. Product information can change without notice.

7. Payments and plans

If paid plans are offered, prices, plan features, renewal terms, and any refund terms will be shown at checkout or in the relevant purchase flow. We may change plan names, features, or prices at any time for future purchases.

8. Intellectual property

The service, branding, design, text, software, and generated presentation of the service are owned by MATTANUTRA or its licensors. You may use the service for personal, non-commercial wellness purposes only unless we agree otherwise in writing.

9. No warranties

The service is provided as is and as available. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, fitness for a particular purpose, merchantability, non-infringement, availability, and suitability for your health, body, goals, or circumstances.

10. Limitation of liability

To the maximum extent permitted by applicable law, including Thai law, MATTANUTRA and its owners, directors, employees, contractors, affiliates, suppliers, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or similar damages, or for loss of profits, revenue, data, goodwill, health outcomes, product purchases, or reliance on the service.

To the maximum extent permitted by applicable law, including Thai law, we are not liable for adverse reactions, interactions, injuries, losses, decisions, purchases, or outcomes arising from supplements, products, third-party services, AI outputs, marketplace links, or your use of or reliance on wellness information.

To the maximum extent permitted by applicable law, including Thai law, our total aggregate liability for all claims relating to the service will not exceed the greater of the amount you paid us for the service in the three months before the claim or THB 1,000.

11. Indemnity

You agree to indemnify and hold MATTANUTRA harmless from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the service, your breach of these Terms, your submitted information, or your violation of law or third-party rights.

12. Suspension or termination

We may suspend, restrict, or terminate access to the service at any time if we reasonably believe you have breached these Terms, created risk, or used the service in a harmful or unlawful way.

13. Governing law

Unless mandatory consumer protection rules require otherwise, these Terms are governed by the laws of Thailand, and disputes may be brought before the competent courts of Thailand.

14. Contact

Questions about these Terms can be sent to MATTANUTRA in Thailand at [email protected].